Thank you for shopping at Sajan Sarita Sarees Collection. We are committed to providing you with a seamless shopping experience and ensuring that your orders are delivered in a timely manner. This Shipping and Cancellation Policy outlines our guidelines and procedures for shipping and order cancellations.
1. Shipping Policy:
1.1. Shipping Destinations:
- We currently ship to addresses within India. Please note that certain remote areas may have limited shipping options or longer delivery times.
1.2. Shipping Methods and Timeframes:
- We offer standard and expedited shipping options for most orders.
- Shipping timeframes may vary depending on the destination and selected shipping method.
- Estimated delivery times will be provided at the time of checkout and may be subject to delays due to unforeseen circumstances such as weather conditions or carrier issues.
1.3. Shipping Charges:
- Shipping charges will be calculated based on the total weight of the order, shipping destination, and selected shipping method.
- Any applicable shipping charges will be displayed during the checkout process for your review before completing the order.
1.4. Order Tracking:
- Once your order has been shipped, you will receive a confirmation email containing tracking information.
- You can track the status of your order using the provided tracking number on our website or through the designated carrier’s website.
1.5. Delivery Issues:
- In the event of any delivery issues or concerns, please contact our customer support team for assistance.
- We will work with our shipping partners to resolve any delivery-related issues as quickly as possible.
2. Cancellation Policy:
2.1. Order Cancellation:
- You may cancel your order within 24 hours of placing it, provided that it has not been shipped.
- To cancel an order, please contact our customer support team with your order details and reason for cancellation.
- If your order has already been processed or shipped, it may not be possible to cancel it. In such cases, you may return the order following our Return Policy (refer to our website for details).
2.2. Cancellation Fees:
- There are no cancellation fees for orders cancelled within the specified timeframe.
- If your order has already been processed or shipped, standard return and refund policies will apply (refer to our Refund and Return Policy for details).
3. Contact Us:
- If you have any questions or concerns about our Shipping and Cancellation Policy, please contact our customer support team for assistance.
Please Note: This Shipping and Cancellation Policy is subject to change without prior notice. Please review this page periodically for any updates or amendments.
Thank you for choosing Sajan Sarita Sarees Collection for your shopping needs. We appreciate your trust and support.